Due to Covid policies, please phone House of Lily Koi to arrange your appointment: 778.351.3018
Consignment Contract Terms & Conditions
1. Book your appointment in store or by email. All appointments are scheduled for
Tuesday mornings. If this does not work for you, please let us know to make other
arrangements. Our appointments book up 6 months to a year in advance.
2. This is a by season contract (Fall/Winter – September to February or Spring/Summer – March to
August).
3. All consignors will receive 30% of the FINAL SELLING PRICE. This may vary from the
original estimate due to sales (25, 50, and 70% off), promotions and the current retail market.
4. I understand that a $2.00 steaming fee will be applied to any item deemed in need of pressing.
A $5.00 per item fee will be charged for any items asked to be returned that have not been on
the floor for more than 30 days.
5. We are not responsible for theft, damage or loss of any item.
6. All items to be consigned are to be clean and pressed and on hangers to store standards.
Your hangers will be returned.
7. An itemized list of your consigned items can be picked up or emailed by request.
8. Consignors are responsible for notifying the House of Lily Koi at the end of each consignment
season for payment. Store credit may be applied at HLK.
9. All items and cheques must be claimed no later than 7 days after the consignment season.
Deadline for the Fall/Winter season is February 7th, and the deadline for the Spring/Summer
season is Sept.7th Any payouts or consigned items that are not picked up past the
end of season date will become property of HLK.
10. It is the responsibility of the consignor to contact HLK for all payouts and returns before the
deadline above.
11. Please notify HLK 24 hours in advance by phone or email to prepare your returns and
payout.
HLK Return Policy
Please note that all items are FINAL SALE. At this time we are not accepting returns in-store or online.
For more questions regarding an online item please call the store at 778-351-3018.